Discover the fascinating world of Microsoft Copilot(s) at Commsverse. Learn about different Copilots, what they can (and can’t) do, and how to implement them. Find out how to control and train them to be effective tools in your business productivity toolkit.
Hear from businesses who’ve adopted Copilot and implemented them into their business processes.

Hear what worked, what didn’t, and what benefits the business and it’s employees are enjoying today and where they plan to extend Copilot in the future.

Whether you’re new to Teams Phone or a veteran, you’ll get to grips with the latest developments in Teams Phone connectivity through each program, Calling Plans, Operator Connect, and Direct Routing.

Curious about how the new Teams Queues App works? Want to understand more about connected devices? Or want to know how to configure Teams Phone in complicated environments? Whatever your question and interest, we have experts here who will have the answers.

This year we’re creating a Teams Room experience center where select exhibitors will showcase their products in their natural habitat. You’ll be able to pre-book demos with participating exhibitors in advance of the event.
Every year we are humbled that so many vendors exhibit at Commsverse.

As a result, we have the richest collection of Teams certified device vendors in one place at the same time. If you can’t find it, it’s not certified.

Often it’s difficult to envision how to extract the best out of Teams and your users. We have expert sessions from adoption and productivity professionals who’ll show you how to get people and technology working together in harmony.

In the age where your trade secrets live in public clouds and employees and customers are interconnected using internet based communication, keeping control of your data is extremely important.

Learn from security experts who will show you practical steps to secure your communications and data in Microsoft 365 and Teams.

Have you ever sent some content to a chat and wished your team could just add their ideas and feedback right in the message, without a bunch of back and forth? With Loop components, this is all possible today. You can find out more directly from the Loop Product Group at Commsverse.

Focussed discussions, Brainstorming, compiling data, and co-authoring are just some task Microsoft Loop ie excellent for. Learn more about Loop components at Commsverse and how you can incorporate them into your productivity toolkit today.

Perhaps Microsoft’s boldest move into the contact center space yet. Learn about Dynamics 365 Contact Center built on Azure, underpinned by Azure Communication Services, Power BI and Copilot.

Whether you’re planning on using Teams Premium with the Call Queues App, waiting for the Power contact center, using Extend or Connect, you’re going to need to embrace omni-channel. Learn more about adding omni-channel to Teams and baking in Copilot to help customer service KPIs and customer satisfaction.

Managing Microsoft Teams isn’t easy. There are lots of portals, not just TAC. Whether you’re the service owner, or support engineer, knowing where settings are and how to manage Teams users and devices effectively is an art form. Learn from other Teams Admins who’ve refined their skills over the last 8 years.

Sometimes problems need creative solutions and sometimes its difficult to be creative. But more than likely someone has experienced the same problems as you and solved them. Here you’ll find tips, shortcuts, and tools the community have built that will help you.