Level: Intermediate

As cyber threats and data breaches continue to evolve, safeguarding sensitive data within Microsoft 365 becomes increasingly critical. The integration of generative AI tools in business workflows further amplifies the…

Data is the lifeblood of any organization, it is the foundation upon which decisions are made, strategies forumulated, and successes measured. For many Teams has become the gateway through which…

As Microsoft 365 Copilot and third-party Gen AI tools become widespread, organisations must understand how AI interacts with their data. This session shows how to use Microsoft Purview and Defender…

Agents often juggle 5 to 8 systems during a single conversation, impacting: – Average Handling Time : as they wait for systems to load, – Training Effort : required to…

Are you considering Direct Routing (DR) with Microsoft Teams or leveraging Direct Routing as a Service (DRaaS)? Do you have a complex call center, on-prem voice, or UC environment you…

With the Meeting Notes powered by Loop in Teams Meetings, Microsoft Loop components became prominently visible to all M365 users some time ago. Meetings in Teams can be made more…

Microsoft Teams excels in streamlining communication and driving collaboration, but its intricate licensing model is far from streamlined. Microsoft Teams has 7 user licence options, 3 device licences, and 7…

Planner? Pages? Loop? OneNote? ToDo? ARRGH! If you’ve ever felt like Microsoft keeps launching productivity tools faster than you can keep up, you’re not alone!   Microsoft offers an incredible…

Are you ready to dive into the world of Microsoft Places and discover the valuable lessons learned from real-world enterprise deployments? If so, then join Chris Fitzsimmons, Snr Solutions Architect…

Teams Unify was just announced by Microsoft. Join Matt Landis owner of Landis Technologies and Paul Martin for an insightful panel discussion about Microsoft Teams Unify and its impact on…

One common objection to Teams Phone is that it doesn’t have enough resilience, even though Microsoft now offer a 99.999% SLA for the Teams Phone component in M365! In this…

Prioritizing the recording of interactions with a strong emphasis on security, compliance, and high-quality capture is essential for organizations striving to enhance regulatory adherence and extract valuable insights. Businesses can…