Brooklands Archives - Commsverse

Practical CX Applications of Azure AI: Use Cases from the Field

Mark Vale April 13, 2026 No Comments

During hundreds of customer demos across the AI era, I’ve noticed many organisations are still navigating AI without a clear roadmap or understanding of where to start. In this session,…

Your Files Are Talking to Copilot: Are They Telling the Right Story?

Mark Vale April 13, 2026 No Comments

If your move to Microsoft 365 has already raised questions about folders, OneDrive sprawl, and lost knowledge when someone leaves, introducing Copilot and AI turns the volume up even louder.…

Human Led, AI Operated: How to Become a Frontier Firm Using ADKAR and the Frontier Maturity Model

Mark Vale April 13, 2026 No Comments

Most organizations are testing Copilot, and some manage to transform how work actually happens and optimize the Copilot journey. In this session, we introduce you to Microsoft’s Frontier Firm concept…

Copilot Notebooks – Where Prompting Meets Productivity

Mark Vale April 13, 2026 No Comments

Since its launch, Copilot has been changing how we work with Microsoft 365. Until now, most interactions followed a familiar pattern: ask a question, get an answer, move on. Copilot…

Cutting Through All the Fuss About Facilitator: Actual AI Transformation in Meetings

Mark Vale April 13, 2026 No Comments

From Ignite demos to social media noise, a LOT has been said and shown about AI agents in collaboration, including the Facilitator agent for Microsoft Teams meetings. It’s time to…

AI Workplace Microsoft MVP AMA

Mark Vale April 13, 2026 No Comments

Join MVP Tom Arbuthnot and Expert MVP and Microsoft friends to answer all your questions on Teams, Teams Rooms, Places and AI Workplace. This is an open Ask Me Anything…

Keynote

Mark Vale April 13, 2026 No Comments

TBC

Room: Brooklands

Practical CX Applications of Azure AI: Use Cases from the Field

Your Files Are Talking to Copilot: Are They Telling the Right Story?

Human Led, AI Operated: How to Become a Frontier Firm Using ADKAR and the Frontier Maturity Model

Copilot Notebooks – Where Prompting Meets Productivity

Cutting Through All the Fuss About Facilitator: Actual AI Transformation in Meetings

AI Workplace Microsoft MVP AMA

Keynote