Sessions Archive - Commsverse

Managing Microsoft 365 Copilot & Third-Party Generative AI Usage with Purview and Defender.

January 3, 2026 No Comments

As Microsoft 365 Copilot and third-party Gen AI tools become widespread, organisations must understand how AI interacts with their data. This session shows how to use Microsoft Purview and Defender…

Lock It Down! Securing Microsoft Teams Rooms Like a Pro

January 3, 2026 No Comments

Microsoft Teams Rooms are great for collaboration—but are they secure? MVP Anders Green with long experience of managing devices in a secure way, together with Linus Cansby, Teams MVP, with…

Securing Data Across Microsoft 365: A Hands-On Demo of Microsoft Purview DLP

January 3, 2026 No Comments

As cyber threats and data breaches continue to evolve, safeguarding sensitive data within Microsoft 365 becomes increasingly critical. The integration of generative AI tools in business workflows further amplifies the…

Teams Phone – What You Didn’t Know (2025 Edition)

January 3, 2026 No Comments

Teams Phone is not a traditional PBX, Teams Phone is a seamless collaboration and communication experience for your organization. In this session, you will learn how to leverage the latest…

Prepare your network for Teams Audio/Video

January 3, 2026 No Comments

It is always/never the Network. your decision Using Microsoft 365, Teams and other cloud services sounds easy: start your browser or App and you are ready to go. Thats marketing.…

Understanding M365 reporting by building your own

January 3, 2026 No Comments

When it comes to reporting of M365 there are largely two ways to go about it: 1. Use the in-built reports that Microsoft offer, or 2. pay for a third-party…

Mastering Emergency Dialing (E911) in Microsoft Teams for US-Based Customers

January 3, 2026 No Comments

Join Eric Marsi for an in-depth exploration of Emergency Dialing in Microsoft Teams, tailored specifically for US-based customers. This session will provide a comprehensive overview of relevant US laws and…

Revolutionizing Agent Productivity with Microsoft Dynamics Contact Center and Copilot in Service

January 3, 2026 No Comments

Agents often juggle 5 to 8 systems during a single conversation, impacting: – Average Handling Time : as they wait for systems to load, – Training Effort : required to…

Where Does Microsoft Teams Store Your Data? A Deep Dive

January 3, 2026 No Comments

Data is the lifeblood of any organization, it is the foundation upon which decisions are made, strategies forumulated, and successes measured. For many Teams has become the gateway through which…

Oh… why are all my assigned user numbers now unassigned?

January 3, 2026 No Comments

I’m Damian. I have many years of experience across a variety of IT roles in many different industries. Do you know all the occurrences of when a user number could…

True Use Case: What We Did Wrong Rolling Out Copilot and How to Do It Better

January 3, 2026 No Comments

Rolling out M365 Copilot to an organization can be a game-changer, but it comes with its own set of challenges. In this session, we’ll share our experiences and lessons learned…

Queues App – What we know and what’s still missing.

January 3, 2026 No Comments

Microsoft still has a robust certification and third-party ecosystem for Contact Center solutions, but what about the native functionality within Microsoft Teams? Now that the highly anticipated General Availability release…

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