Every enterprise is running Microsoft Teams. Almost none of them have solved calling. Fragmented carriers, legacy PBX estates, complexity, and a Admin Center that wasn’t built for these enterprise telephony…
As communications networks and services become increasingly distributed, organizations are under pressure to simplify operations, improve agility, and accelerate time to value. In this session, Ribbon will explore how cloud-native…
AI in the Age of Regulation: How Regulated Industries Are Navigating the AI Governance Imperative AI is already active in your Microsoft Teams environment. The question is no longer whether…
In this session, AnywhereNow will explore how organisations can move beyond simply handling conversations in Microsoft Teams and start turning them into something far more valuable. We’ll look at how…
Join guests from five different organisations who have implemented Microsoft Copilot and AI, sharing honest, first-hand experiences and advice. • What worked, and the approaches that delivered the best outcomes …
Discover how conversational intelligence and AI-driven Auto QA are transforming customer experience by analysing every interaction at scale, not just a small sample of calls. Learn how businesses are using…
You’ve drunk the Kool Aid. You’ve built the agents. You’ve taught your colleagues to build agents. Now you have 7753 agents and there’s only 1000 people in your company! What…
If your move to Microsoft 365 has already raised questions about folders, OneDrive sprawl, and lost knowledge when someone leaves, introducing Copilot and AI turns the volume up even louder.…
With Copilot Chat included in Microsoft 365 subscriptions and Microsoft 365 Copilot at $30/user/month, the question every organisation faces is: what do we actually get for free, and when does…
Most organisations use Microsoft Teams for basic chat and video calls, but they’re missing out on powerful features that can dramatically boost productivity. In this interactive session, discover 20 underutilised…
Rolling out Microsoft 365 Copilot isn’t just about turning on a licence. Organisations need a clear, structured approach that ensures Copilot works, works safely, and works in a way that…
