Subheading: “Mastering Dynamics 365 CE + F&O for a Connected and Efficient Enterprise”

This session is led by Microsoft experts, featuring CE Solutions Architect April Delsing and ERP Solutions Architect Ragnar Pitla, bringing their deep expertise to guide you in mastering Dynamics CE and FnO for enterprise success.

Description:

Join us for an engaging session tailored for aspiring and seasoned Enterprise Architects, where we will explore how Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operations (F&O) serve as the foundational pillars of a successful business. This workshop will highlight the strategic importance of unifying CRM and ERP systems to create a truly connected enterprise that enhances customer experience and drives operational excellence.

Key Topics Covered:

1. The Role of Enterprise Architects:
   Learn how Enterprise Architects can guide organizations toward integrating CE and ERP to align technology with business goals.
2. Customer-Centric Strategies:
   Discover how unifying CRM and ERP systems can deliver seamless, personalized experiences that build stronger customer relationships.
3. Critical Integrations for Efficiency:
   Explore the key integrations between CRM and ERP that drive efficiency, ensure data consistency, and enable better decision-making.
4. AI-Powered Transformation with Copilot:
   Understand how AI is revolutionizing the way CFOs, CTOs, and architects utilize CRM and ERP tools to analyze, automate, and optimize processes.
5. Strategic Vision and Value Creation:
   Dive into the overarching vision and value of a unified CRM and ERP approach and how it can transform business strategies for long-term success.
6. Real-World Success Stories:
   Gain insights from real-world examples and customer stories that showcase the journey from implementation to achieving business maturity.
7. Tailored Demos for Architects:
   Experience customized demonstrations that highlight the unique capabilities of Dynamics 365 CE and F&O, empowering you to build tailored solutions for your organization.

What You’ll Gain:

This session is designed to equip Enterprise Architects both CE Solutions architects, FnO Soultions Architects and business leaders with the tools, insights, and strategies needed to drive business transformation.

Whether you’re starting your journey or refining your approach, this workshop will provide practical guidance and inspiration to elevate your role as a visionary architect.

Who Should Attend: Ideal for Enterprise Architects, IT professionals, and business leaders looking to align technology with strategy, enhance customer experience, and build a connected enterprise using Dynamics 365.

Take the first step toward mastering the backbones of business success—CE and ERP—and become the architect of tomorrow’s enterprise!