Sessions Archive - Page 3 of 6

Microsoft Teams Voice and Microsoft 365 Dynamic Contact Center Integration

Mark Vale April 13, 2026 No Comments

Microsoft Teams Voice is increasingly becoming the foundation for enterprise telephony. Microsoft 365 Dynamic Contact Center capabilities are redefining how customer interactions are routed, managed, and analyzed. In this session,…

Get more out of Copilot Studio!

Mark Vale April 13, 2026 No Comments

Are you stuck at using Copilot Studio for a regular RAG/knowledge bot, just adding a source with a couple of documents and that’s it? How can you take it to…

Teams Meetings: Keep it secret, keep it safe

Mark Vale April 13, 2026 No Comments

Whether you are working on a project with colleagues, talking with customers, planning next year’s budget, or attending an important marketing meeting, Teams meetings have become an essential tool that…

Governing Microsoft Loop without going Loopy

Mark Vale April 13, 2026 No Comments

Microsoft Loop is evolving rapidly, and is now both a useful standalone tool and an integral part of other core Microsoft 365 features like Teams Meeting Notes, Copilot Pages, Meeting…

Measuring Copilot Success with Copilot Analytics

Mark Vale April 13, 2026 No Comments

I love how Copilot Analytics helps us measure actual usage and success for the whole organization and departments, and not just number of active users. The Copilot Dashboard has gone…

Monetising Meaning: Voice AI and the Next Revenue Frontier for Microsoft Teams

Mark Vale April 13, 2026 No Comments

Teams calls, meetings and PSTN conversations contain insights that largely go unstructured and untapped. This session explores how Voice AI is turning that raw audio into compliance evidence, customer experience…

Safe, Simple, Shift‑Ready: Real Lessons from Frontline Workers Using Teams (and Copilot)

Mark Vale April 13, 2026 No Comments

Frontline workers mainly work from their mobile device, as business owner or IT admin you want this device to be easy to use and secure. Shared phones, rotating shifts, private devices,…

How to thrive as a Human in an AI Centric World

Mark Vale April 13, 2026 No Comments

Every day we hear the latest about how AI is changing the world. How it makes us more productive, how it does things for us, and how if we aren’t…

Evaluating AI Risk with Microsoft’s Security Dashboard for AI

Mark Vale April 13, 2026 No Comments

As AI adoption accelerates, organisations need clear visibility into AI risks. MVPs Nikki Chapple and Ståle Hansen share frontline experience helping organisations assess GenAI risk by understanding how data is…

Spectralink Session

Mark Vale April 13, 2026 No Comments

AI Workplace Microsoft MVP AMA

Mark Vale April 13, 2026 No Comments

Join MVP Tom Arbuthnot and Expert MVP and Microsoft friends to answer all your questions on Teams, Teams Rooms, Places and AI Workplace. This is an open Ask Me Anything…

The Habit Shift that changed Everything: My Copilot Story

Mark Vale April 13, 2026 No Comments

You’d think being a Microsoft MVP meant instant Copilot success. The reality? It took months of hesitation before one simple habit changed everything. In this candid session, I’ll share the…

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