What’s it like delivering agents in the largest employer in the UK? In this session, we will share our experiences of bringing agentic solutions with Copilot Studio and Microsoft Foundry that made a difference. A positive difference? We’ll let you decide at the end.

The reality of making these solutions is that part of it is the delivery of the technology but the real importance is in engaging with the people who will benefit directly and who will be impacted. We will talk through the realities of making change happen and keeping everyone happy along the way, from those at fear of their jobs to the top stakeholders who need to find money to survive and help patients.

Bringing our experience of different areas, we will step through:

• The ways that we identified the most suitable processes to assist
• How we architected the solutions
• The challenges we faced along the way
• How we measured the value
• Why you shouldn’t leave Azure resources turned on

We will cover where we used Copilot Studio and when we decided to jump to Microsoft Foundry as well as extending the interfaces with Model Driven Apps. You will learn how you can make a difference.