Commsverse - The Microsoft Teams Conference
11:35am - 12:00pm, Thu 19th June 2025
BeginnerAgents (Copilot)Audiocodes

Rolling out M365 Copilot to an organization can be a game-changer, but it comes with its own set of challenges. In this session, we’ll share our experiences and lessons learned from our own rollout of Copilot. From common pitfalls to avoid, to the best practices that can make the transition smoother (and cost-optimized), this session aims to equip you with practical insights to ensure a successful implementation.

We’ll cover important steps such as user training, change management, and aligning Copilot features with business needs. You’ll also hear about the unexpected hurdles we faced and how we overcame them, providing you with a comprehensive guide to deploying Copilot effectively in your organization.

Key Takeaways:

  • Common mistakes to avoid when rolling out Copilot
  • Best practices for user training and change management
  • Aligning Copilot with business objectives
  • Real-world challenges and solutions for a smooth deployment

Robert Mulsow

q.beyond AG
AI Enterprise Architect

Edyta Gorzon

NTT Data
Senior Solutions Architect
Commsverse - The Microsoft Teams Conference