Voice AI Archives - Commsverse

Practical CX Applications of Azure AI: Use Cases from the Field

Mark Vale April 13, 2026 No Comments

During hundreds of customer demos across the AI era, I’ve noticed many organisations are still navigating AI without a clear roadmap or understanding of where to start. In this session,…

Monetising Meaning: Voice AI and the Next Revenue Frontier for Microsoft Teams

Mark Vale April 13, 2026 No Comments

Teams calls, meetings and PSTN conversations contain insights that largely go unstructured and untapped. This session explores how Voice AI is turning that raw audio into compliance evidence, customer experience…

Microsoft Teams vs Cisco Webex vs Zoom: The race to own AI powered enterprise voice

Mark Vale April 13, 2026 No Comments

Microsoft is pushing Copilot deeper into Teams Phone. Cisco and Zoom are building voice AI into their own calling stacks through Webex AI Agent and Zoom AI Companion. Most enterprises…

Audiocodes – We know AI Works – The Hard Part is Everything Else

Mark Vale April 13, 2026 No Comments

Get ready for a powerful session, sharing real-world insights and a look at how Microsoft Partners can navigate the AI Noise. Walk any Contact Centre or UC event in EMEA…

The Power of Voice Orchestration: From UCaaS to AI-Driven Communication

Mark Vale April 13, 2026 No Comments

The communications landscape is undergoing a fundamental shift. What began with cloud UCaaS platforms like Microsoft Teams is now accelerating into a new era shaped by Voice AI and automation.…

Track: Voice AI

Practical CX Applications of Azure AI: Use Cases from the Field

Monetising Meaning: Voice AI and the Next Revenue Frontier for Microsoft Teams

Microsoft Teams vs Cisco Webex vs Zoom: The race to own AI powered enterprise voice

Audiocodes – We know AI Works – The Hard Part is Everything Else

The Power of Voice Orchestration: From UCaaS to AI-Driven Communication