Frontline workers mainly work from their mobile device, as business owner or IT admin you want this device to be easy to use and secure. Shared phones, rotating shifts, private devices,…
Mergers and acquisitions place immense pressure on organisations to unify collaboration, communications, and identity platforms at speed without disrupting the business. Telephony is often the most sensitive workload in this…
Get ready for a powerful session, sharing real-world insights and a look at how Microsoft Partners can navigate the AI Noise. Walk any Contact Centre or UC event in EMEA…
Meetings are everywhere, all the time (and all at once?). For many teams, they’ve become the default place where work happens, making it harder to find time for focused progress.…
Copilot is powerful – but only if you are. In this fun and practical session, we will explore the two sides of every Microsoft 365 user: the basic b**** prompter…
Microsoft Agent 365 went GA on May 1st, 2026, as the multi-vendor control plane for AI agents — Microsoft-native, Anthropic-powered, or third-party — all under the same Entra, Defender, Purview,…
Everyone is rushing to deploy AI into contact centres and Microsoft Teams workflows, but very few people understand what these systems are actually doing under the hood. There is a…
Microsoft is pushing Copilot deeper into Teams Phone. Cisco and Zoom are building voice AI into their own calling stacks through Webex AI Agent and Zoom AI Companion. Most enterprises…
