Sessions Archive - Page 5 of 6

Teams is now your contact centre voice platform. What happens to the years of recordings sitting behind it?

Mark Vale April 13, 2026 No Comments

Microsoft Teams has become the voice platform in most environments. Teams Phone is in production. Copilot is being piloted. And somewhere in the data centre, three generations of voice recorders…

Back to Basics: Teams time‑saving Tips and Tricks every End‑user should know of

Mark Vale April 13, 2026 No Comments

Microsoft Teams is where most of your workday happens—yet many end‑users miss the simple fundamentals that save real time. In this fast, practical session, Caroline Kallin MVP in Teams, takes…

Beyond the Meeting: Using Copilot to Get Work Done Again

Mark Vale April 13, 2026 No Comments

Meetings are everywhere, all the time (and all at once?). For many teams, they’ve become the default place where work happens, making it harder to find time for focused progress.…

Confessions from a basic b**** prompter; how to actually make Copilot your daily bestie

Mark Vale April 13, 2026 No Comments

Copilot is powerful – but only if you are. In this fun and practical session, we will explore the two sides of every Microsoft 365 user: the basic b**** prompter…

Microsoft Teams vs Cisco Webex vs Zoom: The race to own AI powered enterprise voice

Mark Vale April 13, 2026 No Comments

Microsoft is pushing Copilot deeper into Teams Phone. Cisco and Zoom are building voice AI into their own calling stacks through Webex AI Agent and Zoom AI Companion. Most enterprises…

Archives: Sessions

Teams is now your contact centre voice platform. What happens to the years of recordings sitting behind it?

Back to Basics: Teams time‑saving Tips and Tricks every End‑user should know of

Beyond the Meeting: Using Copilot to Get Work Done Again

Confessions from a basic b**** prompter; how to actually make Copilot your daily bestie

Microsoft Teams vs Cisco Webex vs Zoom: The race to own AI powered enterprise voice

Momentum Session

Logitech Session

Beyond the Magic Trick: Unpacking the Probability Engine Behind Contact Centre AI

CC4 Teams Session

Numonix Session

Shure Session

Callroute Session